Our Delivery Promise
We deliver to almost any address, including P.O. Boxes or parcel lockers. We deliver all online orders to you via FedEx/USPS/DHL etc. All online orders will be shipped the next business day after payment is received. We use the highest quality packaging materials to protect items from us to you to ensure that your items arrive in the same condition as they left us.
Order cutoff time: 2:00 PM GMT +08:00 China Time
Handling time: 1 day
Transit time: 7-10 days.
Modifications of the order
You can contact us to change the product or modify the shipping address of your order before the order was shipped.
We will reship a replacement package if the package is found to be lost during transit. If you do not want the replacement package anymore, we will send full refund.
We will pick, pack and process your online homewares order as speedily as possible once you have clicked the ‘Complete Order’ button and payment has been received. This helps us to get your goods out to you as soon as possible. If you need to make changes to your order, please email us urgently as we will be sending your order out to you on the next business day. If we haven’t sent the order yet, we will always do our best to assist in changing any details of your order.
Generally, it is the buyer’s responsibility to pay any import duties or sales taxes of your own country. You are wholly responsible and liable for these charges. We accept no responsibility for any additional charges and cannot accept a return and refund of those goods if the charges are not paid. Please refer to your local customs authority for more information.
Here on our site, we are happy to cover these duty or sales tax. The total money you need to pay to get the item is the price plus shipping fee listed on our site. If you are told to pay any additional charges, please just pay first and email us. We will send you the money.