We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for a full refund.
- All orders placed on our website are included.
- Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it.
- We accept the return within 30 days of receiving the product.
How to return
- Please contact us by email to get the RMA code before you send the item back to us.
- Please write the RMA number clearly on the package.
- Ship the product to the address we provided together with the RMA code.
Return Shipping Fee
- If the product is broken, we pay the shipping fee. You will get the full refund plus the shipping fee you paid.
- If you just change your mind, you need to pay the shipping fee. You will get full refund.
Refund
- If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 3 business days of receipt of the returned item or cancellation request.
- If you paid by PayPal, refunds will be sent to the PayPal account within 1 business days of receipt of the returned item or cancellation request.
- Contact us immediately if you do not get the refund on time.
Cancellations of the order
- You can contact us to cancel an order before the order was shipped.
- The money paid will be credited into the same payment mode using which the payment was made.
1-Year Product Warranty
- We offer you 1-Year Product Warranty. We are responsible for fixing your items with any issues within one year of your receiving the item. Please contact us to find a solution when issue occurs.
- If we fail to fix the issue or provide replacement, full refund will be sent.
Lost Packages
- We will reship a replacement package if the package is found to be lost during transit.
- If you do not want the replacement package any more, we will send full refund.
Need help?
Contact us at {email} for questions related to refunds and returns.